WILDLIFE EXPEDITIONS SDN BHD (herein known as the Company) accepts booking for all tours as listed in this brochure subject to the following conditions.
Reservation/Deposit/Full Payment
A non-refundable deposit in local currency equivalent to 50% of the tour value is required on booking, together with your personal details. Confirmation of your booking ( in the form of an invoice) will be send to you on receipt of your deposit. The balance of the payment must be paid not later than 4 weeks prior to the departure date for all the tours. The Company is under no obligation to issue tickets or travel documents until full payment is received. Otherwise the company may treat the booking as being cancelled by the client.
Late bookings
Late bookings will be accepted subject to availability of domestic flights and accommodation. Late bookings should be accompanied by full payment upon confirmation.
Cancellation
Cancellation of a booking must be made in writing. If the cancellation is received 4 weeks or more before departure, the deposit is forfeited. If the cancellation is received within 4 weeks then the following charges will apply :
3 to 27 days before departure - 75% of Tour Cost
2 days or less before departure - 100% of Tour Cost (Full Cancellation)
Children & Infants
Child fare is based on 50% of adult fare and is applicable to children aged 2 years and above but below 12 years sharing a room with adults on an extra bed basis. There is no tour fare for infants below 2 years but 10% of the applicable airfare will be charged.
Liability
The Company has the sole and absolute discretion to cancel or shorten duration of any tour in event of force majeure, hostilities, accident or other circumstances beyond the control of the Company which render it necessary in the Company reasonable opinion that such steps be taken. The Company shall be relieved from all liabilities and obligations resulting therefrom.
The Company assumes no responsibility of liability for any injury, damage, loss, accident with any services resulting directly or indirectly from acts of God, strikes, government regulations, theft, failure of any means, discrepancies or changes over which it has no control.
The Company acts only as an agent for the hotels, guesthouses, airlines, bus companies, railway, restaurants and shall not be liable or responsible for any loss, injury or damage to person, property or otherwise whether due to its or their negligence or otherwise in connection with any accommodation, transportation or any other services.